Terms of Service
Effective: 26 August 2026
These Terms of Service ("Terms") govern your use of the websites, applications, and products operated by Francis Axis LLC ("Francis Axis", "we", "us", or "our"), a limited liability company based in the State of Maine, USA. This includes francisaxis.com and our product CloudFrame TV (together, the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
Our Products
CloudFrame TV is a Roku application that displays photos from your own personal cloud storage on your TV. We support Microsoft OneDrive (personal). You connect your account through Microsoft's own sign-in page, and we access it read-only to list folders and show your images. We are an independent app and are not affiliated with, sponsored by, or endorsed by Microsoft. Product-specific terms, including detail on the free casting feature, are published on the product's own site at cloudframe.tv/terms and form part of these Terms for users of that product.
Free and Paid Features
CloudFrame TV's casting feature — sending photos from a phone's browser to a TV — is always free and needs no account. The OneDrive photo library, which connects your own OneDrive so your whole collection plays on the TVs you sign in on, is a paid subscription that begins with a 7-day free trial.
Pricing, Trials, and Billing
The OneDrive photo library subscription is offered at $3.99 per month or $24.99 per year (USD). Applicable taxes are calculated at checkout. Both plans begin with a 7-day free trial.
When you start the trial you provide a payment method, but you are not charged during the trial. Unless you cancel first, the subscription renews automatically at the end of the trial: your payment method is charged the price shown at checkout, and it then renews automatically each period (monthly or yearly, whichever you chose) until you cancel. We show you the price before you start, and our payment provider emails you before the trial converts to a paid subscription.
Who you are buying from. Subscriptions are sold and processed by our merchant of record, Polar (Polar Software, Inc.), which is the seller of record, handles billing, and collects and remits any applicable taxes. Your purchase is therefore also subject to Polar's terms of service and privacy policy.
Cancellation and Refunds
You can cancel at any time, during the trial or afterwards, from the billing portal linked on your CloudFrame TV account page. Cancellation and refund terms are described in full in our Refund & Cancellation Policy, which is part of these Terms.
Acceptable Use
You agree not to:
- use the Services in violation of any applicable law or of Roku's terms;
- attempt to access accounts or data that are not your own;
- interfere with, disrupt, probe, or attempt to reverse engineer or circumvent the Services or our backend;
- use the Services to store, display, or distribute unlawful content.
Availability and Changes
We may add, change, or remove features, and we may suspend or discontinue any Service at any time. The Services depend on third-party providers (including Cloudflare, Roku, and Microsoft); interruptions to those services may affect availability. We may update these Terms as our products evolve; material changes will be reflected by the effective date above, and your continued use after a change means you accept the updated Terms.
Disclaimer of Warranties
The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.
Limitation of Liability
To the maximum extent permitted by law, Francis Axis LLC (including its members, officers, and employees) will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising out of or relating to your use of (or inability to use) the Services.
Governing Law and Availability
The Services are offered in the United States only. These Terms are governed by the laws of the State of Maine, USA, without regard to its conflict-of-laws rules, and you agree that any dispute relating to these Terms or the Services will be subject to the exclusive jurisdiction of the state and federal courts located in Maine.
Contact
Francis Axis LLC
support@francisaxis.com